Returns & Exchanges
At VitaDrive, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn fashion items. All products must be returned in their original condition with tags attached to ensure a full refund to your original payment method.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Print Your Label
Download and print the prepaid shipping label provided by the portal and secure it to the outside of your original packaging.
- 3.Drop Off Package
Take your package to any authorized carrier location or schedule a pickup to begin the transit process back to our warehouse.
- 4.Receive Your Refund
Once our quality control team inspects the items, we will process your refund or exchange within 5-7 business days.